Shipping policy
Effective Date: April 2, 2025
Thank you for choosing Lawrence Health Distributors, LLC. This Shipping Policy outlines the details regarding the shipping of the BioLife Health and Wellness products.
1. Processing Time
Orders are processed within 3-5 business days (excluding weekends and holidays) from the date of purchase. Orders placed on weekends or holidays will be processed the following business day.
2. Shipping Methods and Delivery Estimations
We offer the following shipping options:
- Standard Shipping: estimated delivery within 7-14 business days per US Postal service guidelines.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or customs processing.
3. Shipping Rates
Shipping costs are calculated based on the selected shipping method, weight, size of the package, and delivery location. Shipping charges will be shown at checkout before your final confirmation.
4. Shipping Destinations
We ship within the United States.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment's progress.
6. Incorrect or Incomplete Addresses
Please ensure your shipping address is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 24 hrs. of receipt with supporting documentation. We will work with the carrier to resolve the issue.
8. Customs and Import Taxes
For international shipments, customers are responsible for any customs duties, taxes, or import fees applicable in their country. These charges are not included in the shipping cost.
9. Changes to Shipping Policy
We reserve the right to update this Shipping Policy at any time. Changes will take effect upon posting on our website.
If you have any questions or specific shipping needs, please contact our customer service team at: